Emergency call handlers whose decisions can be the difference between life and death reveal what it is like to be the first ...

An emergency call handler has revealed the abuse she receives from people she is trying to help, including threats to "kill" and "stalk" her. Lily Lambert has worked for South Central Ambulance ...

Call handlers take emergency and non-emergency calls to provide support to members of the public; dispatchers direct and deploy police resources. Recruitment for these positions will be held ...

A man who told an emergency services call handler to "send Donald Trump to his house" so he could assassinate him, has been arrested. Justin Blaxton, 34, from Loxahatchee, Florida, made multiple ...

The service covers Hampshire, Oxfordshire, Buckinghamshire and Berkshire. Ms Lambert said it was her first job since leaving school, adding: "People say they're going to come to my house and kill me, ...