Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

There are tens of dozens of questions the interviewer might ask during an interview. However, some standard questions encompass the general theme and focus of almost any questions you’ll be asked, and ...

Where does confidence really come from, in the job interview? Most lists like the one you are about to read won’t tell you what you really need to know. But confidence - the ability to convey ...

Instead of just stating your weakness, share how you’re working on improving it Think about what the interviewer is trying to get out of the question Answer “Tell me about yourself” with a past, ...

Predict Future Performance: As mentioned, how you acted in the past is often the best clue to how you’ll act in the future.

Preparing for a job interview can be quite a nerve-wracking experience, especially when you're trying to prepare for the questions that could potentially catch you off guard or require you to think on ...

Now it’s time to prep for the conversation that’ll either improve or dampen your chances with a potential employer. Here’s a quick list of what you should say and do during an interview versus what ...

Did you freeze up the last time an interviewer opened a question with "Tell me about a time when…"? That's a behavioral interview question, and many interviewees find them tricky to handle. Job ...

As the tech industry’s seemingly never-ending rounds of layoffs continue on and on, we’re all getting a lot more interested in acing job interviews. In a way, interviewing well is the most in-demand ...

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