DeepSeek has gone viral. Chinese AI lab DeepSeek broke into the mainstream consciousness this week after its chatbot app rose ...

AI-powered virtual coaches can provide advice on salary negotiations, suggest how a user’s habits might shape their work, or ...

The implementation of AI-powered tools brings revolutionary changes to workplace operations. The choices for AI assistance ...

Compare Copilot and ChatGPT, two leading generative AI chatbots, to find the best fit for your needs—creative writing, coding ...

The revelation that UK technology secretary Peter Kyle has been using ChatGPT for policy advice has sparked debate about the ...

In today's attention economy, impact-driven organizations are arguably at a disadvantage. Since they have no tangible product to sell, the core of their appeal is emotional rather than practical—the ...

Elon Musk reacted with laughter to the controversy surrounding his AI chatbot Grok's unfiltered comments about Indian ...

You don’t want to compete with someone who has an AI at their shoulder,” says Steve Blank. He has co-founded four startups, ...

After more than a year of delays, social media giant Meta Platforms (META) has launched its Meta AI chatbot in Europe, even as regulators ...

Customers are shifting the way they interact with chatbots to discuss more complex areas like service and sales, rather than just basic information.

I think the ideal service isn’t all human or all tech—it is a careful balance that keeps efficiency high but prioritizes human connection for moments that matter.

The Commonwealth Bank of Australia (CBA) is integrating generative AI across its operations to improve customer service, ...