Atlanta's E911 center has halved its average call answer time from over 24 seconds in 2023 to just over 10 seconds, but still ...

AN ISLE of Wight man is continuing to pester the police, fire and ambulance service with nuisance calls – flouting a court ...

According to DEC data, its dispatchers are answering 88% of 911 calls in 15 seconds or less, which does not meet NENA ...

The City of Fresno has awarded a $12.9 million construction contract for a new 9-1-1 Emergency Call Center. Soltek Pacific Construction Company, based in San Diego, was awarded the $12.9 million contr ...

Earlier this week, health conference heard a set of motions related to 111 and emergency call takers, nurses, midwives and ...

Barry and Heather Rodgers feared for little Amelia but were guided by Scottish Ambulance Service call handler Fiona Shovlin ...

NYPD K-9 Officer Katrina Narvaez knew from the moment her father was killed in the line of duty in Brooklyn that she wanted ...

New data from the California Office of Emergency Services (Cal OES) shows significant improvement in 911 answering times by ...

An ex-soldier accused of murdering a neighbour told a 999 call handler the victim was a "wrong'un" and he had stabbed him ...

Cisco and Dexer, handled by LVHN security officers Kasey O’Connell and Ed Mayer, respectively, do scent detection drills ...

The number of call handlers in the control rooms of the ... A total of 99 additional roles are expected to be created in emergency operation centres as part of the changes.

A 48-year-old man has been jailed for 16 months for making more than 11,000 nuisance calls to emergency services, jamming emergency telephone lines for nearly 130 hours in 2023. William Greene of ...