Airlines look to remove consumer protections for travelers who use wheelchairs
Trade group for American, Delta, JetBlue, Southwest and United say carriers are mishandling fewer passenger wheelchairs.
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Should brands compensate consumers for their data?
As brands increasingly adopt tactics to collect first-party data, questions arise about the value of compensating consumers ...
California lawmakers scramble to fix ‘lemon’ vehicle law — again
California is revising the state's lemon law, potentially weakening protections for some car buyers. GM helped negotiate changes. Tesla is on the other side.
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What is the Fair Credit Billing Act, and how does it affect consumers?
The Fair Credit Billing Act isn't new — it's been around for decades. However, many cardholders still aren't familiar with ...
The Dismantling of the CFPB Is Already Harming Consumers—and Worse May Be to Come
The Consumer Financial Protection Bureau could drop lawsuits against dozens of companies, putting billions of dollars in ...
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Is It Ever Okay To Refuse To Pay For Your Manicure?
A few years ago, while backpacking around Bali, I booked a so-called “luxury” hostel, lured in part by the promise of ...