Upload, sync and share files and folders from your Apple desktop or laptop. Supports macOS 10.14 or greater. Download for Mac When your download is complete, open the downloaded file and double …

Overview: The easiest method to move your Sync folder to a new location is to Pause Sync, then manually move the Sync folder from the current location to the new location using Windows File …

Sync provides an email-based method of resetting a lost or forgotten password. If you do not have the Sync desktop app installed on your computer we highly recommend you enable this security feature, …

Folders like Documents, Library, or system folders from Windows or macOS aren’t supported and shouldn’t be moved directly into your Sync folder. To upload files from these locations, you’ll need to …

How many computers or devices can I connect to my Sync account? You can connect up to 5 active computers or mobile devices to your Sync account. If you are setting up Sync for use with multiple …

Sync CloudFiles is a files on-demand feature that lets you see your files right from your computer, without taking up any space. To learn more about the Sync desktop app and CloudFiles, select your …

This article is for Sync customers running a legacy version of the Sync desktop application for Windows or Mac. To continue using the Sync desktop app you must update to a supported version.

By default, your data in Sync "synchronizes" across your computers, devices, and the people you share with. As such Sync is not suitable for large scale, one-way backups.

Password reset error: “reset does not exist” Reset Password Error: #8130 "Device is Suspended" Error Message What happens when your Sync account is closed Internal Server Error: #1681 Help with …

The error indicates that the Sync desktop app cannot access the file for synchronization. Common causes include file permission settings, antivirus configurations, or another application currently …